Terms and Conditions
Reminisce Festival Terms & Conditions Of Tickets & Entrance to
Reminisce Festival is subject to full license approval. In the
event of changes or cancellation to the festival, paragraph 10
In these Terms & Conditions (the “Conditions)
“Event” means the event for which You have purchased a
“the Promoter”, “we”, “us” and “our” means
Reminisce Festival Life and any associated promoter(s) of the
“you” and “your” means you as the ticket holder.
Your purchase of a valid ticket and entry into the Event
constitutes your acceptance of all of the Conditions laid out
PHOTOGRAPHIC ID IS REQUIRED
is strictly over 18s. Please make sure that you bring an
acceptable form of identification. This Includes
- An in date photographic driver’s license or provisional licence,
- A valid passport (not a photocopy).
- A Proof of Age Standards Scheme Card (showing the PASS hologram) more information on the pass scheme website.
- An in date Armed Forces Photo ID Card
- A national photo identity card issued by country of origin (other than the United Kingdom)
- Citizen's Photo Id Card
Anybody found to be using identification that is not their own
will result in both the identification and their event ticket
being confiscated. This may also result in prosecution for both
the owner of the identification and the individual fraudulently
attempting to use it.
On the spot checks will be in operation across the site at all
All persons at the event must retain their ID, and may be
required to produce it at any time by event staff.
- Last entry into the event is strictly 7pm. Any customers arriving after this time will be refused entry. No refunds will be given.
DRESS CODE: Strictly No Tracksuits or any item of clothing which
may cause offence, alarm or distress to others. Jeans & trainers
Masks, scarfs, full-face painting, or any other items disguising
the face are not allowed anywhere inside the event at any time.
This excludes items worn for religious reasons, although all
persons must consent to an ID check and search before entry.
No pass-outs, No re-entry, No refunds (subject to following
No outside food or drinks are allowed into the event compound.
Plenty of food and drink outlets are available inside.
- All glass items are strictly forbidden.
Refunds are only applicable should the Event be cancelled,
re-scheduled or there is a material change to the event. A
‘material’ change is a change which, in our opinion alone,
makes the Event materially different to that which any purchaser
of a ticket could reasonably expect. A change to the artists
performing at the Event shall not be a material change. The
amount of any such refund shall be relayed to purchasers as early
as possible after the Event (where the Event takes place over
several days and not all days are cancelled, a partial refund
only will apply, corresponding to the day(s) cancelled). Personal
arrangements including, but not limited to, travel, subsistence
and accommodation relating to the Event which have been arranged
by you are at your own risk and the Promoter shall not be liable
for any losses incurred from personal arrangements or wasted
expenditure beyond the ticket refund.
If clause above applies, you must claim your refund in good time
before the rescheduled or materially changed event takes place.
If the Event is cancelled, you must claim your refund within 3
months of the cancelled event, unless advised otherwise.
Whilst every effort is made to ensure that the full, advertised
billed performances take place, the Promoter reserves the right
to change the published bill and/or running times without
notification. This includes, but is not limited to, artists and
billed attractions. Tickets are for the Event and not a specific
Tickets are personal revocable licences and shall at all times
remain our property and subject to these Conditions. The Promoter
reserves the right to refuse admission.
The Promoter has granted Merseyside Police the right to refuse
admission to the entire Event site.
Upon purchase and receipt of your ticket, please check it
carefully as mistakes cannot always be rectified.
The Promoter will not issue duplicate tickets for lost or stolen
tickets. Keep your ticket safe.
Tickets are security printed. Tickets purchased from sources
other than official agencies are at your own risk and may be
invalid. Beware of forgeries.
A ticket may be invalidated if any part of it is removed,
altered, torn or defaced.
Tickets cannot be used as part of any marketing, media or sales
promotion, whether commercial or non-commercial, without the
prior written consent of the Promoter.
- Strictly no illegal substances.
Search is a condition of entry and presence at the Event.
The Promoter shall be entitled to confiscate
- any of the items listed below and
any other items which the Promoter considers may be used as
weapons, or are otherwise deemed by the Promoter to be
dangerous or inappropriate. The Promoter shall not be liable
for any loss, theft or damage to confiscated items.
No unauthorised filming or sound recording. Any unauthorised
recordings may be confiscated and/or destroyed by the Promoter.
Strictly no trading allowed on site without the Promoter’s
No unauthorised buses, camper-vans or coaches will be allowed on
- Camping is not allowed on the site.
Any tents pitched outside the designated areas or in the car
parks will be removed.
Wristbands are in operation which must be worn at all times for
the duration of the Event.
The Promoter shall be entitled to evict from the Event anyone
resisting confiscation of disallowed items or who is otherwise in
breach of these Conditions or behaving in a manner which is
likely to affect the safety or enjoyment of other persons at the
The organisers reserve the right to implement any
restrictions/conditions deemed necessary before and during the
Event to ensure the safe management of the festival site. You
must at all times comply with any and all instructions given to
you by Event staff and stewards.
The Promoter is unable to accept
liability for personal damages, losses, or injuries sustained at
the Event. Any personal property brought to the Event is at your
Please note that by entering the event you give your express
consent to being photographed/filmed or sound recorded as part of
the audience, and to your name, voice and/or likeness being
included within any film, photograph, audio or audiovisual
recording of the Event to be exploited in any and all media for
any purpose at any time throughout the world. This may include
filming by the police or security staff for the security of
attendees at the Event or the prevention of crime.
Unless the following paragraph below applies, in no circumstances
shall the Promoter have any liability beyond the face value of
the ticket purchased.
- Reminisce Festival accept no liability for customer travel, accommodation, losses or inconvenience caused should the event be cancelled or re-scheduled for any reason, including pandemic restrictions. In the event of cancellation, tickets will be honoured for an alternative date or fully refunded. Any customer that purchases travel and accommodation before securing a ticket to the event does so at their own risk and not with the advice of Reminisce Festival.
Nothing in these Conditions shall exclude any liability of the
Promoter for death or personal injury caused by negligence, or
for any other type of liability that cannot by law be excluded or
These Conditions are governed by English law and any dispute
arising out of or in connection with these Conditions shall be
subject to the exclusive jurisdiction of the English courts.
OTHER IMPORTANT INFORMATION
Disabled access: please contact us in advance of the event if
you have any specific access requirements, otherwise it may
not be possible to meet your needs.
This is a green field site, please be aware of ground
Prolonged exposure to amplified sound may cause permanent
Strobe lighting and smoke effects may be used at the Event.
The Event is outdoors so you are strongly advised to bring
appropriate footwear and clothing, including warm clothing
for the night period.
- Cloakroom facilities are available.
There are plenty of outlets on site selling food and drink.
- Official merchandise will be on sale on site.
- Please do not buy from unlawful street traders.
Please respect the residents of St Helens and enter and leave
as quietly as possible.
Please keep the streets tidy, use litter bins provided.
Alcohol will not be permitted into the Event arena from the
Drivers enter car parks at own risk, uneven surfaces likely,
this is a green field site.
- No smoking is permitted in enclosed public areas.
Disallowed items, including, but not limited to: knives,
weapons, cutlery, razors.
The use or distribution of Nitrous Oxide (laughing gas), or
similar gas mixtures, is prohibited.
- Reminisce is a strictly over 18s event