All Topics
Tickets
VIP
Getting There & Home
Facilites
Disabilities
What Can I Bring?
What's On When?
Bringing ID
Misc
Tickets will be posted out a few weeks before the festival and could arrive up to a week before the event. If you have any concerns regarding your tickets, please contact the ticket agent you purchased your ticket from. (eg Ticket Quarter). If your ticket is an E-ticket, it should be available right away.
If you fall ill on the festival day, please approach the nearest steward, informing them of your symptoms. A qualified First Aider will then be called to attend to you and appropriate care will be provided. We will have a dedicated First Aid area and Isolation tent available.
Contact the provider you bought your ticket from, which will be Ticket Quarter if you bought directly from this website.
For general ticket enquiries please speak to Ticket Quarter
Phone: 0344 800 0410 Email: reminisce@ticketquarter.co.uk
Phone: 0344 800 0410 Email: reminisce@ticketquarter.co.uk
Reminisce is strictly an 18s and over festival. We will be operating a strict Challenge 25 policy around the festival site. Challenge 25 is a policy whereby anyone buying alcohol who appears to be below the age of 25, seven years above the age required to buy alcohol in the UK, can be asked to provide an acceptable form of ID.
Everyone attending the festival must bring photo ID, regardless of age.
Accepted IDs are listed here
EVERYONE attending Reminisce Festival MUST bring a valid form of ID, regardless of how old you are. It is a condition of our event license that we must ask everyone in attendance to show their ID so that we have a record of those who are present, as agreed by St. Helen's council and police.
Accepted forms of ID are:-
Please understand that EVERYONE attending Reminisce Festival MUST bring a form of photo ID.
You can get photo ID cards here.
NO ID - NO ENTRY - NO EXCUSES
Accepted forms of ID are:-
- An in date photographic driver's license or provisional licence,
- A valid passport (not a photocopy).
- A Proof of Age Standards Scheme Card (showing the PASS hologram) more information on the pass scheme website.
- An in date Armed Forces Photo ID Card
- A national photo identity card issued by country of origin (other than the United Kingdom)
- A ValidateUK card
- Citizen's Photo Id card
Please understand that EVERYONE attending Reminisce Festival MUST bring a form of photo ID.
You can get photo ID cards here.
NO ID - NO ENTRY - NO EXCUSES
If you look over 25 years of age and you do not hold a valid form of photographic ID then an out of date Passport or Driving license (not a photocopy) may be accepted, as long as you are clearly recognisable in the picture. This is subject to the discretion of the Entry Manager on the day and we reserve the right to refuse admission. Bring the right attitude!
You can get photo ID cards here.
You can get photo ID cards here.
Reminisce does have a box office to collect tickets but it's more of a last resort if you can't get an E-ticket or get the ticket mailed to you. DO NOT rely on WIFI connection. We do not have control over the phone networks and so we strongly advise that everyone download or print a copy of your ticket before arriving at the event, as strong reception cannot be guaranteed. Please get in touch with your ticket outlet if you have any questions (Ticket Quarter)
If your payment is declined or you do not have enough funds in your account then you will need to contact Ticket Quarter to bring the account up to date. Your ticket will be held but will not be posted to you until you have paid the full amount.
Please ensure you contact Ticket Quarter to advise of any changes to your card details to avoid this happening e.g. account closure or change of card number/expiry date.
If you have any concerns at all about your deposit scheme, please contact Ticket Quarter directly for guidance.
Ticket Quarter Phone: 0344 800 0410
Email: reminisce@ticketquarter.co.uk
NO GLASS is allowed at Reminisce. This includes perfume, foundation bottles, vape bottles, aftershave and mirrors. These are prohibited items and will be confiscated at the entrance. Please note there is no facility to leave your belongings and collect after the festival, so please double check before you arrive.
YOU CANNOT BRING THE FOLLOWING:
- Aerosols
- Air Horns
- Alcohol
- Blowtorches
- BBQ/Campfires
- Children under the age of 18
- Chinese Lanterns
- Firearms, weapons or sharps
- Fireworks / pyrotechnics
- Flares / distress flares
- Gas canisters / cylinders
- GLASS
- Hammers / other tools
- Illegal substances (drugs)
- Laser pens / laser equipment
- Full face masks and other face garments
- Nitrous oxide
- Professional Audio / Visual recording equipment
- Projectiles
- New psychoactive substances (NPS) previously legal highs
- Smoke bombs / canisters
- Sound system
- Drone or other unmanned aerial vehicles (UAV)
- Large Umbrellas (handbag size OK)
- All persons, ticket holders as well as guests, press and media must be searched on entry
- The promoter does not store prohibited items. Items left at the gates will be discarded. The promoter is not responsible for abandoned items
- The event management reserve the right to refuse any item not detailed above that they deem inappropriate or dangerous to bring in to the event
If you need to bring special medication with you or you are concerned about a medical condition, then please bring a doctor's note or a prescription if the medication is not easily recognisable.
Please enter the event via the “accessible lane” where you can explain your situation to the staff who will assist you. Your items will be searched and checked for contraband.
You may also be issued a wristband with a medical symbol on it. We advise that if you feel uncomfortable at any time that you can report to the First Aid station on the site for assistance. The wristband will confirm that you have a registered medical condition and can allow our staff to support and reassure you more quickly.
Please enter the event via the “accessible lane” where you can explain your situation to the staff who will assist you. Your items will be searched and checked for contraband.
You may also be issued a wristband with a medical symbol on it. We advise that if you feel uncomfortable at any time that you can report to the First Aid station on the site for assistance. The wristband will confirm that you have a registered medical condition and can allow our staff to support and reassure you more quickly.
We have more information available on this page
Drop off & pick-up points for the event are different so pleased be prepared when planning your lifts and know where your pick-up point is!
Private vehicle and Taxi (under 8 seats) drop offs will be in the parking bays, on The Score Road inside the park, accessible only via the Elton Head Road access Point. Access will be denied at all other points.
The Pick up points Private vehicle and Taxi’s (under 8 seats) will be Sutton Leisure Centre car park from 7pm.
Private vehicle and Taxi (under 8 seats) drop offs will be in the parking bays, on The Score Road inside the park, accessible only via the Elton Head Road access Point. Access will be denied at all other points.
The Pick up points Private vehicle and Taxi’s (under 8 seats) will be Sutton Leisure Centre car park from 7pm.
Britannia will be the only taxi company who will have their own designated drop off and pick-up point near the Reminisce festival site. Order your Britannia Taxi to get to the event and dropped in the park and close to the front entrance. This taxi point is in operation throughout the day. When you're leaving there is no need to call or use the app, just go to the designated pick-up point & they will take care of the rest! The area will be staffed and secure to make sure you get home quick & safe.
Yes. To apply for access, you must first purchase a standard Festival ticket. Then you can contact TicketQuarter for a Personal Assistant ticket (PA Ticket). Apply on this link, or contact TicketQuarter for help via Phone: 0344 800 0410 or Email: reminisce@ticketquarter.co.uk And they can help you apply for disabled access. If a customer is unable to attend the festival without the support from a PA then we will provide an additional PA Ticket at no extra cost. This must be applied for in advance via the Access Team at TicketQuarter.
Yes, local residents that live in the immediate vicinity of the park can apply for discount ticket. Please email
info@reminiscefestival.com
for more info. The deadline for applications is 31st July every year.
Yes you can. If you need to bring special food/drink and/or medication with you or you are concerned about a medical condition, then please bring a doctor's note or a prescription if the medication is not easily recognisable.
Please enter the event via the “accessible lane” where you can explain your situation to the staff who will assist you. Your items will be searched and checked for contraband.
You may also be issued a wristband with a medical symbol on it. We advise that if you feel uncomfortable at any time that you can report to the First Aid station on the site for assistance. The wristband will confirm that you have a registered medical condition and can allow our staff to support and reassure you more quickly.
The same regulations apply at Reminisce as in the rest of the country: you can smoke in the open air but not inside big tops and tents. look out for the ‘No Smoking' signs.
No smoking allowed in enclosed spaces, but what about vaping? The same rules apply. As long as you're not in an enclosed space, such as a tent, you are fine to vape.
One of Reminisce's strictest rules is its restriction of glass bottles and containers. No matter what's in the bottle, you cannot bring it in. Thus, your e-liquid will have to be in a plastic bottle.
There is a limit on the amount of e-liquid or batteries you can take: 2 refills and one spare set of batteries per vape and only for personal use. You should not attempt to sell or distribute your vaping products at Reminisce.
No smoking allowed in enclosed spaces, but what about vaping? The same rules apply. As long as you're not in an enclosed space, such as a tent, you are fine to vape.
One of Reminisce's strictest rules is its restriction of glass bottles and containers. No matter what's in the bottle, you cannot bring it in. Thus, your e-liquid will have to be in a plastic bottle.
There is a limit on the amount of e-liquid or batteries you can take: 2 refills and one spare set of batteries per vape and only for personal use. You should not attempt to sell or distribute your vaping products at Reminisce.
